Open https://tags.reddingo.com/ in a new browser tab or window.
If opened from a popped out chat window the order form buttons may be wrapped and hidden.
Some malware extensions like the ASK toolbar may also hide the order form buttons.
At this time we only support Google Chrome on OS X, Linux and Windows.
Flash is no longer required.
Yes using settings > security > password (minimum length 8).
Red Dingo does not know your password (unless you tell us).
Yes you can visually layout the size and position of engraving on all of your own orders if preferred by asking customer service to disable checking.
Unchecked orders will be submitted directly to engraving and processed faster.
All layouts will be checked by Red Dingo until you specifically request checking to be disabled.
Yes if you provide an email address we will email status updates when orders are created, updated and ready to ship.
We will be adding store email status updates in a future release.
Yes you can update new orders at any time prior to engraving.
If your order has already been checked then you will need to adjust the tag layout for any changes you make as your order will not be checked again.
Yes using advanced search you can search for begins with, contains and ends with.
Yes you can open history to see your changes and any updates by Red Dingo.
Yes you can post your own notes in the history.
Notes are visible to Red Dingo but not customers.
Yes by changing to the unicode font.
The unicode font is wider and covers many languages but not all symbols can be engraved as we trace shapes into centre lines.
We have basic support for right to left alphabets like Hebrew but do not currently support right to left script like Arabic.
Our engrave font is a similar to Myriad Light Semi Condensed and our unicode font is similar to Arial Unicode Regular.
Yes by using the reference field and ensuring the mailing addresses match.
Copy / Paste has an option to paste only the customer information and mailing address.
Yes by using our Stores API.
Technical information for your web developer is available here: https://tags.reddingo.com/api/docs/stores/
Yes you can download a CSV file for all tags here: https://tags.reddingo.com/api/docs/stores/skus/
Included in the feed are scaled PNG32 alpha transparent 1500px x 1500px images which need to be optimised to PNG8 for your website pages.
We use customer information to identify orders and personalise messages to the customer.
See below for additional information.
Advanced search can be used to search customer information.
We print the formatted address on envelopes including the pet name if provided.
The mailing address excluding pet name is also used to group related orders to the same receiver.
History and notes are only visible to Red Dingo and stores.
Please use only for special engraving requests so that engravers are not distracted by unnecessary information.
Message from the customer and will be visible to customers in a future release